Any Questions?
These conditions explain your rights, obligations &
responsibilities and those of Senlac Storage Limited. A contract is
a two-way agreement and it is important each party understands it.
In these conditions the word “you” means you the customer;
the words “we” or “us” means Senlac Storage Limited. These conditions
can only be amended by written agreement between you and us.
Please click on the question to reveal the answer
1.
IMPORTANT: Limited Liability and Insurance
In the removal and storage industry, limited liability
is standard practice because the contractor does not know the value
of customers’ goods. We encourage our customers to take out “all risks”
insurance cover to protect themselves against losses greater than
the limits set out in paragraphs 6 and 7 of our terms & conditions,
and for risks where they have no right of recourse against us. Please
note that we do not
insure the goods whilst they are on site. A leaflet for you personal
self-storage insurance can be obtained from Senlac Storage. INSURASTORE.COM
2.
Our Quotation
Our quotation does not include Government taxes and
excise duties. The price quoted is valid for a period of 3 calendar
months from the date of the quotation provided you have accepted it
in writing within 28 days from the date of the quotation.
3.
Goods Unacceptable for Storage or Transit
We will not accept for storage or transit any of the
following:
a) Toxic, flammable, explosive or other potentially dangerous products.
b) Goods that encourage vermin or other pests that may cause disease
or infection.
c) Food of any kind, except in unopened tins or cans.
d) Any form of firearms or drugs.
e) Flora and fauna (i.e. plants, animals, birds etc)
f) Jewellery and other valuables.
We will not accept any goods the customer no longer
requires. We accept goods for storage and will not dispose of goods
on your behalf.
4.
Your Responsibility on the Day of Move
You are responsible for:
a) All packing.
b) Any breakage’s in transit where such breakage is caused by inadequate
packing or the act or omission of the customer.
c) Insurance for goods in transit.
d) Insurance for goods while the trailer is at your premises.
e) Insurance for goods held in storage.
5.
Ownership of Goods
By entering into this contract, you agree and warrant
that:-
a) The goods are your own property.
b) You have the authority of the owner of the goods to make this contract
in respect of the goods to be removed and stored.
You will indemnify us in respect of any claim for damages
and/or costs against us if these warranties are not true.
6.
IMPORTANT: Our Liability For Loss Or Damage
a) WE WILL BE LIABLE FOR LOSS OR DAMAGE TO YOUR GOODS
UP TO A MAXIMUM OF £2000 PER SENLAC STORAGE CONTAINER (AS A RESULT
OF OUR NEGLIGENCE).
b) WE WILL NOT BE LIABLE FOR LOSS OR DAMAGE RESULTING
FROM:
- Any vermin or similar infestation, mould, deterioration,
discolouration
- War, invasion, acts of foreign enemies (whether
war declared or not), civil commotion, military coup, wear and tear,
leakage or evaporation, atmospheric or climatic changes
- Damp or mildew. We draw your attention to the
fact that our premises are not heated, goods should be packed
appropriately
- Any items referred to in paragraph 3 above.
- Any goods missing/any shortfall found when checking
your property
7.
Our Right Of Lien
We have a legal right to with hold and ultimately
dispose of some or all of your goods if you do not pay when requested
all of our charges and other payments due under this contract. These
include any charges we pay on your behalf. While we hold the goods
and wait for payment you will be liable for all storage charges and
other costs incurred by with-holding your goods and these terms and
conditions will continue to apply.
8.
Our Right To Sell Your Goods
We may by giving you 28 days notice in writing to
your last known address, require you to remove your goods from our
custody and to pay all monies due to us. If, after 28 days from the
date of notice you have not paid all sums due to us we can sell or
dispose of some or all of your goods without further notice. The cost
of the sale or disposal will be charged to you. The net proceeds of
any sale will be credited to your account and we will pay any eventual
excess to you without interest.
9.
Payment
9.1 Storage charges are payable in advance.
9.2 All payments are to be made without any set-off,
withholding or deduction except such
amount (if any) of tax as that party is required to deduct or withhold
by law.
9.3 The time of payment shall be of the essence of
these terms and conditions. If you fail to
make any payment on the due date in respect of the price or any other
sum due under these terms and conditions then we shall, without prejudice
to any right which the Supplier may have pursuant to any statutory
provision in force from time to time, have the right to charge you
interest on a daily basis at an annual rate equal to the aggregate
of Five per cent and the base rate of Natwest Bank PLC from time to
time on any sum due and not paid on the due date. Such interest shall
be calculated cumulatively on a daily basis and shall run from day
to day and accrue after as well as before any judgement.
All storage payments are NON REFUNDABLE.
10.
Force Majeure
10.1 Neither the Supplier nor the Client shall be
liable to the other or be deemed to
be in breach of the Contract by reason of any delay in performing,
or any failure to perform, any of its obligations in relation to the
Services, if the delay or failure was due to any cause beyond that
party’s reasonable control. Without prejudice to the generality of
the foregoing, the following shall be regarded as causes beyond either
party’s reasonable control:-
10.2 act of God, explosion, flood, tempest, fire or accident;
10.3 war or threat of war, sabotage, insurrection, civil disturbance
or requisition;
10.4 acts, restrictions, regulations, bye-laws, prohibitions or measures
of any kind on the part
of any governmental, parliamentary or local authority;
10.5 import or export regulations or embargoes;
10.6 strikes, lock-outs, or other industrial actions or trade disputes
(whether involving
employees of either the Supplier or the Client or of a third party);
10.7 difficulties in obtaining raw materials, labour, fuel, part or
machinery;
10.8 power failure or breakdown in machinery.
11.
Revision of Storage Charges
We review our charges periodically. You will be given
28 days notice of any increase and the opportunity to cancel the contract
and / or remove your goods from storage.
12.
Claims Time Limit
All claims must be notified to us within 7 days of
delivery of the goods.
13.
Termination
Provided your payments are up to date, we will not
end this contract except by giving you 3 calendar months notice in
writing to your last known address. If you wish to terminate your
contract you should give us 14 days notice. If we can release your
goods earlier we will do so provided your payments are up to date.
14.
Disputes
Any disputes of these terms and conditions will be
resolved under English law.
